Journal
JOURNAL OF THE ASSOCIATION FOR INFORMATION SCIENCE AND TECHNOLOGY
Volume 66, Issue 12, Pages 2399-2414Publisher
WILEY
DOI: 10.1002/asi.23543
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This article reviews theoretical and empirical studies on information credibility, with particular questions as to how scholars have conceptualized credibility, which is known as a multifaceted concept with underlying dimensions; how credibility has been operationalized and measured in empirical studies, especially in the web context; what are the important user characteristics that contribute to the variability of web credibility assessment; and how the process of web credibility assessment has been theorized. An agenda for future research on information credibility is also discussed.
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