Hassle in the dispensary: pilot study of a proactive risk monitoring tool for organisational learning based on narratives and staff perceptions

Title
Hassle in the dispensary: pilot study of a proactive risk monitoring tool for organisational learning based on narratives and staff perceptions
Authors
Keywords
-
Journal
BMJ Quality & Safety
Volume 20, Issue 6, Pages 549-556
Publisher
BMJ
Online
2011-03-14
DOI
10.1136/bmjqs.2010.048348

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