Journal
JOURNAL OF NURSING MANAGEMENT
Volume 17, Issue 7, Pages 870-878Publisher
WILEY
DOI: 10.1111/j.1365-2834.2009.01007.x
Keywords
job stress; job satisfaction; social support
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Aim To investigate the moderating effect of social support from co-workers and supervisors on the stress-satisfaction relationship among Jordanian hospital nurses. Design A correlational descriptive survey was used to investigate this effect among a convenience sample of 288 hospital nurses in Jordan. Methods Data were collected using a set of questionnaires that included the Nursing Stress Scale, the McCloskey/Mueller Satisfaction Scale, the Sargent and Terry Scale, and the demographic form. Results Perceived social support from both co-workers and supervisors enhanced the level of perceived job satisfaction. Hierarchical regression analysis showed that 33% of the variation in job satisfaction was explained by the background variables, job stress, social support from co-workers, social support from supervisors, and the interaction between job stress and social support from both co-workers and supervisors. Conclusion The results indicated the importance of the moderating effects of social support from both co-workers and supervisors on nurses' job satisfaction. Implications for nursing management Social support groups in the workplace can be paramount in enhancing the level of nurses' job satisfaction.
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