Journal
JOURNAL OF NURSING MANAGEMENT
Volume 17, Issue 4, Pages 415-425Publisher
WILEY
DOI: 10.1111/j.1365-2834.2009.01010.x
Keywords
health workforce planning; human resource management; nursing intensity; patient classification; personnel staffing and scheduling; work load
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Aims The aims were to illustrate how the RAFAELA system can be used to facilitate evidence-based human resource management. Background The theoretical framework of the RAFAELA system is based on a holistic view of humankind and a view of leadership founded on human resource management. Methods Nine wards from three central hospitals in Finland participated in the study. The data, stemming from 2006-2007, were taken from the critical indicators (ward-related and nursing intensity information) for national benchmarking used in the RAFAELA system. The data were analysed descriptively. Results The daily nursing resources per classified patient ratio is a more specific method of measurement than the nurse-to-patient ratio. For four wards, the nursing intensity per nurse surpassed the optimal level 34% to 62.2% of days. Resource allocation was clearly improved in that a better balance between patients' care needs and available nursing resources was maintained. Conclusions The RAFAELA system provides a rational, systematic and objective foundation for evidence-based human resource management. Implications for nursing management Data from a systematic use of the RAFAELA system offer objective facts and motives for evidence-based decision making in human resource management, and will therefore enhance the nurse leaders' evidence and scientific based way of working.
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