Sequencing and Scheduling Appointments with Potential Call-In Patients

Appointment Overbooking in Health Care Clinics to Improve Patient Service and Clinic Performance

(2012) Linda R. LaGanga et al.   PRODUCTION AND OPERATIONS MANAGEMENT

A Universal Appointment Rule in the Presence of No-Shows and Walk-Ins

(2011) Tugba Cayirli et al.   PRODUCTION AND OPERATIONS MANAGEMENT

Reserving Capacity for Urgent Patients in Primary Care

(2011) Gregory Dobson et al.   PRODUCTION AND OPERATIONS MANAGEMENT

APPOINTMENT POLICIES IN SERVICE OPERATIONS: A CRITICAL ANALYSIS OF THE ECONOMIC FRAMEWORK

(2010) SUSANA V. MONDSCHEIN et al.   PRODUCTION AND OPERATIONS MANAGEMENT

OUTPATIENT SCHEDULING IN HEALTH CARE: A REVIEW OF LITERATURE

(2010) TUGBA CAYIRLI et al.   PRODUCTION AND OPERATIONS MANAGEMENT

Clinic scheduling models with overbooking for patients with heterogeneous no-show probabilities

(2009) Bo Zeng et al.   ANNALS OF OPERATIONS RESEARCH

Reducing Delays for Medical Appointments: A Queueing Approach

(2009) Linda V. Green et al.   OPERATIONS RESEARCH

Improving Performance in Outpatient Appointment Services with a Simulation Optimization Approach

(2009) Kenneth J. Klassen et al.   PRODUCTION AND OPERATIONS MANAGEMENT

A stochastic overbooking model for outpatient clinical scheduling with no-shows

(2008) Kumar Muthuraman et al.   IIE TRANSACTIONS

Appointment scheduling in health care: Challenges and opportunities

(2008) Diwakar Gupta et al.   IIE TRANSACTIONS

Scheduling Arrivals to Queues: A Single-Server Model with No-Shows

(2008) Refael Hassin et al.   MANAGEMENT SCIENCE

Revenue Management for a Primary-Care Clinic in the Presence of Patient Choice

(2008) Diwakar Gupta et al.   OPERATIONS RESEARCH

Assessment of Patient Classification in Appointment System Design

(2008) Tugba Cayirli et al.   PRODUCTION AND OPERATIONS MANAGEMENT