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Title
Empirical research on Kano’s model and customer satisfaction
Authors
Keywords
Decision making, Life cycles, Psychology, Regression analysis, Decision analysis, Decision theory, Linear regression analysis, Labor studies
Journal
PLoS One
Volume 12, Issue 9, Pages e0183888
Publisher
Public Library of Science (PLoS)
Online
2017-09-06
DOI
10.1371/journal.pone.0183888
References
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