The limits of analyzing service quality data in public transport

Title
The limits of analyzing service quality data in public transport
Authors
Keywords
Service quality, Cross-sectional analysis, Cross-temporal comparison, Public transport
Journal
TRANSPORTATION
Volume 43, Issue 5, Pages 823-842
Publisher
Springer Nature
Online
2015-04-18
DOI
10.1007/s11116-015-9621-2

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