How do lay people assess the quality of physicians’ communicative responses to patients’ emotional cues and concerns? An international multicentre study based on videotaped medical consultations

Title
How do lay people assess the quality of physicians’ communicative responses to patients’ emotional cues and concerns? An international multicentre study based on videotaped medical consultations
Authors
Keywords
-
Journal
PATIENT EDUCATION AND COUNSELING
Volume 90, Issue 3, Pages 347-353
Publisher
Elsevier BV
Online
2011-07-27
DOI
10.1016/j.pec.2011.06.010

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