Factors influencing satisfaction and loyalty in online shopping: an integrated model

Published 2009 View Full Article

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Title
Factors influencing satisfaction and loyalty in online shopping: an integrated model
Authors
Keywords
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Journal
ONLINE INFORMATION REVIEW
Volume 33, Issue 3, Pages 458-475
Publisher
Emerald
Online
2009-06-20
DOI
10.1108/14684520910969907
References
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