MUSA-INT: Multicriteria customer satisfaction analysis with interacting criteria

Published 2013 View Full Article

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Title
MUSA-INT: Multicriteria customer satisfaction analysis with interacting criteria
Authors
Keywords
-
Journal
OMEGA-INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE
Volume 42, Issue 1, Pages 189-200
Publisher
Elsevier BV
Online
2013-05-29
DOI
10.1016/j.omega.2013.05.006

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