Examining the Role of Patient Experience Surveys in Measuring Health Care Quality

Do Patients “Like” Good Care? Measuring Hospital Quality via Facebook

(2013) Alex Timian et al.   AMERICAN JOURNAL OF MEDICAL QUALITY

Relationship Between Clinical Quality and Patient Experience: Analysis of Data From the English Quality and Outcomes Framework and the National GP Patient Survey

(2013) N. R. Llanwarne et al.   ANNALS OF FAMILY MEDICINE

Ten Strategies To Lower Costs, Improve Quality, And Engage Patients: The View From Leading Health System CEOs

(2013) Delos M. Cosgrove et al.   HEALTH AFFAIRS

Care Experiences of Managed Care Medicare Enrollees Near the End of Life

(2013) Marc N. Elliott et al.   JOURNAL OF THE AMERICAN GERIATRICS SOCIETY

Evaluation of a Care Coordination Measure for the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Medicare Survey

(2013) Ron D. Hays et al.   MEDICAL CARE RESEARCH AND REVIEW

Can Inpatient Hospital Experiences Predict Central Line-Associated Bloodstream Infections?

(2013) Daniel M. Saman et al.   PLoS One

Communication and Medication Refill Adherence

(2013) Neda Ratanawongsa et al.   JAMA Internal Medicine

Patient Satisfaction as a Possible Indicator of Quality Surgical Care

(2013) Heather Lyu et al.   JAMA Surgery

The Cost of Satisfaction

(2012) Joshua J. Fenton   ARCHIVES OF INTERNAL MEDICINE

Adherence to adjuvant hormone therapy in low-income women with breast cancer: the role of provider–patient communication

(2012) Yihang Liu et al.   BREAST CANCER RESEARCH AND TREATMENT

Patient Satisfaction at America's Lowest Performing Hospitals

(2012) Saket Girotra et al.  

What does the patient know about quality?

(2012) K. Luxford   INTERNATIONAL JOURNAL FOR QUALITY IN HEALTH CARE

Hospital Performance Measures and 30-day Readmission Rates

(2012) Mihaela S. Stefan et al.   JOURNAL OF GENERAL INTERNAL MEDICINE

A Changing Landscape of Physician Quality Reporting: Analysis of Patients’ Online Ratings of Their Physicians Over a 5-Year Period

(2012) Guodong Gordon Gao et al.   JOURNAL OF MEDICAL INTERNET RESEARCH

Giving Voice to the Vulnerable

(2012) Elizabeth M. Frentzel et al.   MEDICAL CARE

Association of National Hospital Quality Measure adherence with long-term mortality and readmissions

(2012) David M Shahian et al.   BMJ Quality & Safety

Associations between internet-based patient ratings and conventional surveys of patient experience in the English NHS: an observational study

(2012) Felix Greaves et al.   BMJ Quality & Safety

The relationship between commercial website ratings and traditional hospital performance measures in the USA

(2012) Naomi S Bardach et al.   BMJ Quality & Safety

Exploring Relationships Between Patient Safety Culture and Patients’ Assessments of Hospital Care

(2012) Joann Sorra et al.   Journal of Patient Safety

Hospital-Level Compliance With Asthma Care Quality Measures at Children's Hospitals and Subsequent Asthma-Related Outcomes

(2011) Rustin B. Morse et al.   JAMA-JOURNAL OF THE AMERICAN MEDICAL ASSOCIATION

Patient-Centered Care is Associated with Decreased Health Care Utilization

(2011) K. D. Bertakis et al.   Journal of the American Board of Family Medicine

How can Health Care Organizations be Reliably Compared?

(2011) Georgios Lyratzopoulos et al.   MEDICAL CARE

Patient Satisfaction and Its Relationship With Clinical Quality and Inpatient Mortality in Acute Myocardial Infarction

(2010) Seth W. Glickman et al.  

Hospital Survey Shows Improvements In Patient Experience

(2010) Marc N. Elliott et al.   HEALTH AFFAIRS

analysis & commentary Measuring Patient Experience As A Strategy For Improving Primary Care

(2010) Katherine Browne et al.   HEALTH AFFAIRS

Mortality among Patients with Acute Myocardial Infarction: The Influences of Patient-Centered Care and Evidence-Based Medicine

(2010) Mark Meterko et al.   HEALTH SERVICES RESEARCH

The Relationship between Patients' Perception of Care and Measures of Hospital Quality and Safety

(2010) Thomas Isaac et al.   HEALTH SERVICES RESEARCH

Physician Groups’ Use of Data from Patient Experience Surveys

(2010) Mark W. Friedberg et al.   JOURNAL OF GENERAL INTERNAL MEDICINE

The Effect of Performance-Based Financial Incentives on Improving Patient Care Experiences: A Statewide Evaluation

(2009) Hector P. Rodriguez et al.   JOURNAL OF GENERAL INTERNAL MEDICINE

Physician Communication and Patient Adherence to Treatment

(2009) Kelly B. Haskard Zolnierek et al.   MEDICAL CARE

Do Hospitals Rank Differently on HCAHPS for Different Patient Subgroups?

(2009) Marc N. Elliott et al.   MEDICAL CARE RESEARCH AND REVIEW

Development, Implementation, and Public Reporting of the HCAHPS Survey

(2009) Laura A. Giordano et al.   MEDICAL CARE RESEARCH AND REVIEW

Characteristics of Hospitals Demonstrating Superior Performance in Patient Experience and Clinical Process Measures of Care

(2009) William G. Lehrman et al.   MEDICAL CARE RESEARCH AND REVIEW

The effects of trust in physician on self-efficacy, adherence and diabetes outcomes

(2009) Yin-Yang Lee et al.   SOCIAL SCIENCE & MEDICINE

Evaluating the use of a modified CAHPS® survey to support improvements in patient-centred care: lessons from a quality improvement collaborative

(2008) Elizabeth Davies et al.   HEALTH EXPECTATIONS

Behavioral Indices in Medical Care Outcome: The Working Alliance, Adherence, and Related Factors

(2008) Jairo N. Fuertes et al.   JOURNAL OF GENERAL INTERNAL MEDICINE

Quality Monitoring of Physicians: Linking Patients’ Experiences of Care to Clinical Quality and Outcomes

(2008) Thomas D. Sequist et al.   JOURNAL OF GENERAL INTERNAL MEDICINE

Influence of Patient-Provider Communication on Colorectal Cancer Screening

(2008) Patricia Carcaise-Edinboro et al.   MEDICAL CARE

Quality and Consumer Decision Making in the Market for Health Insurance and Health Care Services

(2008) Jonathan T. Kolstad et al.   MEDICAL CARE RESEARCH AND REVIEW

Patients' Perception of Hospital Care in the United States

(2008) Ashish K. Jha et al.   NEW ENGLAND JOURNAL OF MEDICINE

Provider communication effects medication adherence in hypertensive African Americans

(2008) Antoinette Schoenthaler et al.   PATIENT EDUCATION AND COUNSELING