Servitising manufacturers: the impact of service complexity and contractual and relational capabilities

Unknown

(2016)   JOURNAL OF PRODUCT INNOVATION MANAGEMENT

Unknown

(2016)   JOURNAL OF PRODUCT INNOVATION MANAGEMENT

Information availability at the competitive bidding stage for service contracts

(2013) Melanie E. Kreye et al.   Journal of Manufacturing Technology Management

The three value proposition cycles of equipment-based service

(2012) Laura Smith et al.   PRODUCTION PLANNING & CONTROL

Uncertainty in competitive bidding – a framework for product–service systems

(2012) Melanie E. Kreye et al.   PRODUCTION PLANNING & CONTROL

Social capital configuration, legal bonds and performance in buyer–supplier relationships

(2010) Sinéad Carey et al.   JOURNAL OF OPERATIONS MANAGEMENT

Challenges in transforming manufacturing organisations into product‐service providers

(2010) Veronica Martinez et al.   Journal of Manufacturing Technology Management

A framework for the configuration of after-sales service processes

(2009) Elena Legnani et al.   PRODUCTION PLANNING & CONTROL

On integration and adaptation in complex service systems

(2008) James M. Tien   Journal of Systems Science and Systems Engineering

The systemic perspective of service processes: underlying theory, architecture and approach

(2008) Luciano Batista et al.   PRODUCTION PLANNING & CONTROL