Capacity Sharing and Cost Allocation among Independent Firms with Congestion

A Little Flexibility Is All You Need: On the Asymptotic Value of Flexible Capacity in Parallel Queuing Systems

(2012) Achal Bassamboo et al.   OPERATIONS RESEARCH

Pooling strategies for call center agent cross-training

(2009) Eylem Tekin et al.   IIE TRANSACTIONS

A Stochastic Programming Duality Approach to Inventory Centralization Games

(2009) Xin Chen et al.   OPERATIONS RESEARCH

Cooperation in Service Systems

(2009) Shoshana Anily et al.   OPERATIONS RESEARCH

Analysis of the Impact of Team-Based Organizations in Call Center Management

(2008) Oualid Jouini et al.   MANAGEMENT SCIENCE

Call Center Outsourcing Contract Analysis and Choice

(2008) O. Zeynep Akşin et al.   MANAGEMENT SCIENCE

Nash bargaining over allocations in inventory pooling contracts

(2008) Eran Hanany et al.   NAVAL RESEARCH LOGISTICS

Service Competition with General Queueing Facilities

(2008) Gad Allon et al.   OPERATIONS RESEARCH

To Pool or Not to Pool in Call Centers

(2008) Nico M. van Dijk et al.   PRODUCTION AND OPERATIONS MANAGEMENT

Cooperation in Markovian queueing models

(2007) M.D. García-Sanz et al.   EUROPEAN JOURNAL OF OPERATIONAL RESEARCH

Game-theoretic analysis of cooperation among supply chain agents: Review and extensions

(2006) Mahesh Nagarajan et al.   EUROPEAN JOURNAL OF OPERATIONAL RESEARCH