Journal
JOURNAL OF THE AMERICAN SOCIETY FOR INFORMATION SCIENCE AND TECHNOLOGY
Volume 61, Issue 6, Pages 1198-1212Publisher
WILEY
DOI: 10.1002/asi.21316
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This study explores how and why people participate in collaborative knowledge-building practices in the context of Wikipedia. Based on a survey of 223 Wikipedians, this study examines the relationship between motivations, internal cognitive beliefs, social-relational factors, and knowledge-sharing intentions. Results from structural equation modeling (SEM) analysis reveal that attitudes, knowledge self-efficacy, and a basic norm of generalized reciprocity have significant and direct relationships with knowledge-sharing intentions. Altruism (an intrinsic motivator) is positively related to attitudes toward knowledge sharing, whereas reputation (an extrinsic motivator) is not a significant predictor of attitude. The study also reveals that a social-relational factor, namely, a sense of belonging, is related to knowledge-sharing intentions indirectly through different motivational and social factors such as altruism, subjective norms, knowledge self-efficacy, and generalized reciprocity. Implications for future research and practice are discussed.
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