Through the service operations strategy looking glass: Influence of industrial sector, ownership, and service offerings on B2B e-marketplace failures

Published 2010 View Full Article

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Journal

JOURNAL OF OPERATIONS MANAGEMENT

Volume 29, Issue 1-2, Pages 33-48

Publisher

Wiley

Online

2010-04-29

DOI

10.1016/j.jom.2010.04.003

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