Doctors’ orders––If they’re electronic, do they improve patient satisfaction? A complements/substitutes perspective

Title
Doctors’ orders––If they’re electronic, do they improve patient satisfaction? A complements/substitutes perspective
Authors
Keywords
-
Journal
JOURNAL OF OPERATIONS MANAGEMENT
Volume 29, Issue 7-8, Pages 639-649
Publisher
Wiley
Online
2011-05-12
DOI
10.1016/j.jom.2011.03.001

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