Creating consumer durable retailer customer loyalty through order fulfillment service operations

Published 2007 View Full Article

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Title
Creating consumer durable retailer customer loyalty through order fulfillment service operations
Authors
Keywords
-
Journal
JOURNAL OF OPERATIONS MANAGEMENT
Volume 26, Issue 6, Pages 781-797
Publisher
Wiley
Online
2007-07-13
DOI
10.1016/j.jom.2007.07.001

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