Social Media and Rating Sites as Tools to Understanding Quality of Care: A Scoping Review

Letter to the Editor: Application of Facebook “Likes” as an Indicator of Quality in Health Care in Public Hospitals

(2013) Solania Tello et al.   AMERICAN JOURNAL OF MEDICAL QUALITY

Do Patients “Like” Good Care? Measuring Hospital Quality via Facebook

(2013) Alex Timian et al.   AMERICAN JOURNAL OF MEDICAL QUALITY

Enhancing the scoping study methodology: a large, inter-professional team’s experience with Arksey and O’Malley’s framework

(2013) Helena ML Daudt et al.   BMC Medical Research Methodology

Use of Sentiment Analysis for Capturing Patient Experience From Free-Text Comments Posted Online

(2013) Felix Greaves et al.   JOURNAL OF MEDICAL INTERNET RESEARCH

An Analysis of Online Evaluations on a Physician Rating Website: Evidence From a German Public Reporting Instrument

(2013) Martin Emmert et al.   JOURNAL OF MEDICAL INTERNET RESEARCH

Eight Questions About Physician-Rating Websites: A Systematic Review

(2013) Martin Emmert et al.   JOURNAL OF MEDICAL INTERNET RESEARCH

A New Dimension of Health Care: Systematic Review of the Uses, Benefits, and Limitations of Social Media for Health Communication

(2013) S Anne Moorhead et al.   JOURNAL OF MEDICAL INTERNET RESEARCH

Physician Choice Making and Characteristics Associated With Using Physician-Rating Websites: Cross-Sectional Study

(2013) Martin Emmert et al.   JOURNAL OF MEDICAL INTERNET RESEARCH

Harnessing the cloud of patient experience: using social media to detect poor quality healthcare: Table 1

(2013) Felix Greaves et al.   BMJ Quality & Safety

Patient-centred healthcare, social media and the internet: the perfect storm?

(2013) Ronen Rozenblum et al.   BMJ Quality & Safety

Doctor-rating websites base their reports on only a few patient reviews

(2013) J. H. Tanne   BMJ-British Medical Journal

Associations Between Web-Based Patient Ratings and Objective Measures of Hospital Quality

(2012) Felix Greaves   ARCHIVES OF INTERNAL MEDICINE

What Patients Say About Their Doctors Online: A Qualitative Content Analysis

(2012) Andrea López et al.   JOURNAL OF GENERAL INTERNAL MEDICINE

Consistently Increasing Numbers of Online Ratings of Healthcare in England

(2012) Felix Greaves et al.   JOURNAL OF MEDICAL INTERNET RESEARCH

Patients’ Ratings of Family Physician Practices on the Internet: Usage and Associations With Conventional Measures of Quality in the English National Health Service

(2012) Felix Greaves et al.   JOURNAL OF MEDICAL INTERNET RESEARCH

Online Doctor Reviews: Do They Track Surgeon Volume, a Proxy for Quality of Care?

(2012) Jeffrey Segal et al.   JOURNAL OF MEDICAL INTERNET RESEARCH

A Changing Landscape of Physician Quality Reporting: Analysis of Patients’ Online Ratings of Their Physicians Over a 5-Year Period

(2012) Guodong Gordon Gao et al.   JOURNAL OF MEDICAL INTERNET RESEARCH

Benchmarking Strategies for Measuring the Quality of Healthcare: Problems and Prospects

(2012) Pietro Giorgio Lovaglio   TheScientificWorldJOURNAL

Associations between internet-based patient ratings and conventional surveys of patient experience in the English NHS: an observational study

(2012) Felix Greaves et al.   BMJ Quality & Safety

The relationship between commercial website ratings and traditional hospital performance measures in the USA

(2012) Naomi S Bardach et al.   BMJ Quality & Safety

Who is more likely to use doctor-rating websites, and why? A cross-sectional study in London

(2012) Matteo Maria Galizzi et al.   BMJ Open

Ethical Principles for Physician Rating Sites

(2011) Daniel Strech   JOURNAL OF MEDICAL INTERNET RESEARCH

Analysis of 4999 Online Physician Ratings Indicates That Most Patients Give Physicians a Favorable Rating

(2011) Bassam Kadry et al.   JOURNAL OF MEDICAL INTERNET RESEARCH

Facebook use leads to health-care reform in Taiwan

(2011) Shabbir Syed-Abdul et al.   LANCET

Public Reporting in Germany: the Content of Physician Rating Websites*

(2011) M. Emmert et al.   METHODS OF INFORMATION IN MEDICINE

Sourcing the crowd for health services improvement: The reflexive patient and “share-your-experience” websites

(2011) Samantha A. Adams   SOCIAL SCIENCE & MEDICINE

The representation of patient experience and satisfaction in physician rating sites. A criteria-based analysis of English- and German-language sites

(2010) Swantje Reimann et al.   BMC HEALTH SERVICES RESEARCH

Scoping studies: advancing the methodology

(2010) Danielle Levac et al.   Implementation Science

Revisiting the online health information reliability debate in the wake of “web 2.0”: An inter-disciplinary literature and website review

(2010) Samantha A. Adams   INTERNATIONAL JOURNAL OF MEDICAL INFORMATICS

Putting the Public Back in Public Reporting of Health Care Quality

(2010) Tara Lagu et al.   JAMA-JOURNAL OF THE AMERICAN MEDICAL ASSOCIATION

Patients’ Evaluations of Health Care Providers in the Era of Social Networking: An Analysis of Physician-Rating Websites

(2010) Tara Lagu et al.   JOURNAL OF GENERAL INTERNAL MEDICINE

Google Trends: A Web‐Based Tool for Real‐Time Surveillance of Disease Outbreaks

(2009) Herman Anthony Carneiro et al.   CLINICAL INFECTIOUS DISEASES

Patient satisfaction revisited: A multilevel approach

(2009) Karin Dorieke Hekkert et al.   SOCIAL SCIENCE & MEDICINE

Social desirability in the measuring of patient satisfaction after treatment of coloproctologic disorders

(2008) Gerald D. Giebel et al.   LANGENBECKS ARCHIVES OF SURGERY