4.6 Article

Waffle House Restaurants hurricane response: A case study

Journal

INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS
Volume 126, Issue 1, Pages 111-120

Publisher

ELSEVIER
DOI: 10.1016/j.ijpe.2009.08.018

Keywords

Supply chain management; Crisis management; Disaster response; Case study

Funding

  1. Georgia Institute of Technology
  2. Harold R. and Mary Anne Nash Junior Faculty Endowment Fund
  3. National Science Foundation [SBE-0624269]

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Natural and man-made disasters present an increasing challenge to the management of supply chains for businesses, governments, and humanitarian response agencies. Sharing best practices enables the continued improvement of processes that can further impact lives and livelihoods in the event of a disaster. This case study highlights the experiences of Waffle House Restaurants, which has been nationally recognized for its response to hurricanes in the United States. (C) 2009 Elsevier B.V. All rights reserved.

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