Journal
INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS
Volume 117, Issue 1, Pages 42-65Publisher
ELSEVIER
DOI: 10.1016/j.ijpe.2008.08.051
Keywords
Lean production; Teams; Productivity improvement; Quality management; Manufacturing companies
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Kaizen events are an increasingly common organizational improvement mechanism aimed at work area transformation and employee development. While many anecdotal design prescriptions exist, there is little empirical evidence of which input and process factors are most strongly related to Kaizen event outcomes in practice. This paper uses results from a field study of 51 events in six manufacturing organizations to identify the set of input and process factors that most strongly relate to the development of employee attitudinal outcomes and problem-solving capabilities in Kaizen events. These results are used to develop guidelines for organizations and identify directions for future work. (C) 2008 Elsevier B.V. All rights reserved.
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