New rating methods to prioritize customer requirements in QFD with incomplete customer preferences

An ECI-based methodology for determining the final importance ratings of customer requirements in MP product improvement

(2010) Yan-Lai Li et al.   EXPERT SYSTEMS WITH APPLICATIONS

A fuzzy-AHP approach to prioritization of CS attributes in target planning for automotive product development

(2010) Bimal Nepal et al.   EXPERT SYSTEMS WITH APPLICATIONS

Integration of Kano’s Model into quality function deployment (QFD)

(2010) Ankur Chaudha et al.   INTERNATIONAL JOURNAL OF ADVANCED MANUFACTURING TECHNOLOGY

Integrating customer's preferences in the QFD planning process using a combined benchmarking and imprecise goal programming model

(2009) Mohamed Sadok Cherif  et al.   International Transactions in Operational Research

An integrated method of rough set, Kano’s model and AHP for rating customer requirements’ final importance

(2008) Yanlai Li et al.   EXPERT SYSTEMS WITH APPLICATIONS

Integrating the Kano model into a robust design approach to enhance customer satisfaction with product design

(2008) Chun-Chih Chen et al.   INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS

Ranking of customer requirements in a competitive environment

(2007) Xin Lai et al.   COMPUTERS & INDUSTRIAL ENGINEERING

Integrated analytic hierarchy process and its applications – A literature review

(2007) William Ho   EUROPEAN JOURNAL OF OPERATIONAL RESEARCH