Complaints as indicators of health care shortcomings: which groups of patients are affected?

Title
Complaints as indicators of health care shortcomings: which groups of patients are affected?
Authors
Keywords
-
Journal
INTERNATIONAL JOURNAL FOR QUALITY IN HEALTH CARE
Volume 24, Issue 5, Pages 476-482
Publisher
Oxford University Press (OUP)
Online
2012-07-10
DOI
10.1093/intqhc/mzs036

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