Unintended consequences of performance measurement in healthcare: 20 salutary lessons from the English National Health Service

Title
Unintended consequences of performance measurement in healthcare: 20 salutary lessons from the English National Health Service
Authors
Keywords
-
Journal
INTERNAL MEDICINE JOURNAL
Volume 42, Issue 5, Pages 569-574
Publisher
Wiley
Online
2012-05-23
DOI
10.1111/j.1445-5994.2012.02766.x

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