The impact of voice characteristics on user response in an interactive voice response system

Published 2010 View Full Article

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Title
The impact of voice characteristics on user response in an interactive voice response system
Authors
Keywords
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Journal
INTERACTING WITH COMPUTERS
Volume 22, Issue 6, Pages 606-614
Publisher
Oxford University Press (OUP)
Online
2010-07-30
DOI
10.1016/j.intcom.2010.07.001
References
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