Developing a maturity model for service systems in heavy equipment manufacturing enterprises

Published 2014 View Full Article

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Title
Developing a maturity model for service systems in heavy equipment manufacturing enterprises
Authors
Keywords
-
Journal
INFORMATION & MANAGEMENT
Volume 51, Issue 7, Pages 895-911
Publisher
Elsevier BV
Online
2014-05-21
DOI
10.1016/j.im.2014.05.001

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