Putting the ‘patient’ in patient safety: a qualitative study of consumer experiences

Speaking up about safety concerns: multi-setting qualitative study of patients' views and experiences

(2010) V. A. Entwistle et al.   BMJ Quality & Safety

Patient Safety At Ten: Unmistakable Progress, Troubling Gaps

(2009) Robert M. Wachter   HEALTH AFFAIRS

Intensive Care Unit Nurse Perceptions of Caring for the Dying

(2009) Lori L. Popejoy et al.   Journal of Hospice & Palliative Nursing

Review: Engaging Patients as Vigilant Partners in Safety

(2009) David L. B. Schwappach   MEDICAL CARE RESEARCH AND REVIEW

"Against the silence": Development and first results of a patient survey to assess experiences of safety-related events in hospital

(2008) David LB Schwappach   BMC HEALTH SERVICES RESEARCH

Hurtful comments are harmful comments: respectful communication is not just an optional extra in healthcare

(2008) Vikki A Entwistle   HEALTH EXPECTATIONS