Combined effects of valence and attributes of e-WOM on consumer judgment for message and product

Mining consumer dialog in online forums

(2014) Carolin Kaiser et al.   Internet Research

Recommending quality book reviews from heterogeneous websites

(2013) Duen‐Ren Liu et al.   Internet Research

Online brand community response to negative brand events: the role of group eWOM

(2013) Aihwa Chang et al.   Internet Research

Consumer reviews: reviewer avatar facial expression and review valence

(2013) Mira Lee et al.   Internet Research

Effects of conflicting aggregated rating on eWOM review credibility and diagnosticity: The moderating role of review valence

(2012) Lingyun Qiu et al.   DECISION SUPPORT SYSTEMS

Understanding the product information inference process in electronic word-of-mouth: An objectivity–subjectivity dichotomy perspective

(2009) Jung Lee et al.   INFORMATION & MANAGEMENT

Credibility of Electronic Word-of-Mouth: Informational and Normative Determinants of On-line Consumer Recommendations

(2009) Man Yee Cheung et al.   INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE

Do online reviews matter? — An empirical investigation of panel data

(2008) Wenjing Duan et al.   DECISION SUPPORT SYSTEMS

The effects of consumer knowledge on message processing of electronic word-of-mouth via online consumer reviews

(2008) Do-Hyung Park et al.   Electronic Commerce Research and Applications

The effect of negative online consumer reviews on product attitude: An information processing view

(2007) Jumin Lee et al.   Electronic Commerce Research and Applications