Cognitive appraisal, emotional labor and organizational citizenship behavior: Evidence from hotel industry

出版年份 2021 全文链接

标题

作者

关键词

Emotional labor, Social exchange theory, Appraisal theory, Cognitive appraisal, Perceived organizational support, Organizational citizenship behavior

出版物

Volume 48, Issue -, Pages 582-592

出版商

Elsevier BV

发表日期

2021-08-26

DOI

10.1016/j.jhtm.2021.08.016

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