Forays into omnichannel: An online retailer’s strategies for managing product returns
出版年份 2020 全文链接
标题
Forays into omnichannel: An online retailer’s strategies for managing product returns
作者
关键词
E-commerce, Omnichannel retailing, Product returns, Showrooms, Store returns
出版物
EUROPEAN JOURNAL OF OPERATIONAL RESEARCH
Volume 292, Issue 2, Pages 633-651
出版商
Elsevier BV
发表日期
2020-11-04
DOI
10.1016/j.ejor.2020.10.042
参考文献
相关参考文献
注意:仅列出部分参考文献,下载原文获取全部文献信息。- Order fulfillment policies for ship-from-store implementation in omni-channel retailing
- (2020) Armagan Bayram et al. EUROPEAN JOURNAL OF OPERATIONAL RESEARCH
- Showcasing optimization in omnichannel retailing
- (2020) Jisoo Park et al. EUROPEAN JOURNAL OF OPERATIONAL RESEARCH
- Distribution network deployment for omnichannel retailing
- (2020) Ayşe N. Arslan et al. EUROPEAN JOURNAL OF OPERATIONAL RESEARCH
- Impact of a “Buy-online-and-pickup-in-store” Channel on Price and Quality Decisions in a Supply Chain
- (2020) Xiaogang Lin et al. EUROPEAN JOURNAL OF OPERATIONAL RESEARCH
- On the Value of Subscription Models for Online Grocery Retail
- (2020) Laura Wagner et al. EUROPEAN JOURNAL OF OPERATIONAL RESEARCH
- Consumer Return Policies in Omnichannel Operations
- (2020) Leela Nageswaran et al. MANAGEMENT SCIENCE
- Return Window Decision in a Distribution Channel
- (2020) Buqing Ma et al. PRODUCTION AND OPERATIONS MANAGEMENT
- Customer Supercharging in Experience-Centric Channels
- (2020) David R. Bell et al. MANAGEMENT SCIENCE
- Optimal consumer sales tax policies for online‐offline retail operations with consumer returns
- (2020) Ting Zhang et al. NAVAL RESEARCH LOGISTICS
- Investigating the Influential Factors of Return Channel Loyalty in Omni-Channel Retailing
- (2019) Xun Xu et al. INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS
- Optimal cross-channel return policy in dual-channel retailing systems
- (2019) Mohannad Radhi et al. INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS
- Taking stock of consumer returns: A review and classification of the literature
- (2019) Huseyn Abdulla et al. JOURNAL OF OPERATIONS MANAGEMENT
- Inroad into omni-channel retailing: Physical showroom deployment of an online retailer
- (2019) Gang Li et al. EUROPEAN JOURNAL OF OPERATIONAL RESEARCH
- Who should be pricing leader in the presence of customer returns?
- (2018) Jing Chen et al. EUROPEAN JOURNAL OF OPERATIONAL RESEARCH
- Retail store operations: Literature review and research directions
- (2018) Shandong Mou et al. EUROPEAN JOURNAL OF OPERATIONAL RESEARCH
- Buy online and pick up in-store: Design of the service area
- (2018) Ming Jin et al. EUROPEAN JOURNAL OF OPERATIONAL RESEARCH
- Assessing impacts of introducing ship-to-store service on sales and returns in omnichannel retailing: A data analytics study
- (2018) M. Serkan Akturk et al. JOURNAL OF OPERATIONS MANAGEMENT
- Bricks-and-Mortar Entry by Online Retailers in the Presence of Consumer Sales Taxes
- (2018) Anil Arya et al. MANAGEMENT SCIENCE
- Offline Showrooms in Omnichannel Retail: Demand and Operational Benefits
- (2018) David R. Bell et al. MANAGEMENT SCIENCE
- The impact of customer returns and bidirectional option contract on refund price and order decisions
- (2018) Chong Wang et al. EUROPEAN JOURNAL OF OPERATIONAL RESEARCH
- Proximity to a Traditional Physical Store: The Effects of Mitigating Online Disutility Costs
- (2018) Barrie R. Nault et al. PRODUCTION AND OPERATIONS MANAGEMENT
- When to introduce an online channel, and offer money back guarantees and personalized pricing?
- (2017) Bintong Chen et al. EUROPEAN JOURNAL OF OPERATIONAL RESEARCH
- Online and Offline Information for Omnichannel Retailing
- (2017) Fei Gao et al. M&SOM-Manufacturing & Service Operations Management
- Channel Integration, Sales Dispersion, and Inventory Management
- (2017) Santiago Gallino et al. MANAGEMENT SCIENCE
- Omnichannel Retail Operations with Buy-Online-and-Pick-up-in-Store
- (2017) Fei Gao et al. MANAGEMENT SCIENCE
- Omnichannel Service Operations with Online and Offline Self-Order Technologies
- (2017) Fei Gao et al. MANAGEMENT SCIENCE
- Immediate and Long-Term Benefits of In-Store Return Experience
- (2017) Necati Ertekin PRODUCTION AND OPERATIONS MANAGEMENT
- Optimal Retail Return Policies with Wardrobing
- (2017) Guangzhi Shang et al. PRODUCTION AND OPERATIONS MANAGEMENT
- Integration of Online and Offline Channels in Retail: The Impact of Sharing Reliable Inventory Availability Information
- (2014) Santiago Gallino et al. MANAGEMENT SCIENCE
- Return policy: Hassle-free or your money-back guarantee?
- (2014) Lu Hsiao et al. NAVAL RESEARCH LOGISTICS
- Selling with Money-Back Guarantees: The Impact on Prices, Quantities, and Retail Profitability
- (2012) Yalçın Akçay et al. PRODUCTION AND OPERATIONS MANAGEMENT
- Managing Consumer Returns in a Competitive Environment
- (2011) Jeffrey D. Shulman et al. MANAGEMENT SCIENCE
- Optimal Restocking Fees and Information Provision in an Integrated Demand-Supply Model of Product Returns
- (2009) Jeffrey D. Shulman et al. M&SOM-Manufacturing & Service Operations Management
- Consumer Returns Policies and Supply Chain Performance
- (2008) Xuanming Su M&SOM-Manufacturing & Service Operations Management
Create your own webinar
Interested in hosting your own webinar? Check the schedule and propose your idea to the Peeref Content Team.
Create NowBecome a Peeref-certified reviewer
The Peeref Institute provides free reviewer training that teaches the core competencies of the academic peer review process.
Get Started