Forays into omnichannel: An online retailer’s strategies for managing product returns

标题
Forays into omnichannel: An online retailer’s strategies for managing product returns
作者
关键词
E-commerce, Omnichannel retailing, Product returns, Showrooms, Store returns
出版物
EUROPEAN JOURNAL OF OPERATIONAL RESEARCH
Volume 292, Issue 2, Pages 633-651
出版商
Elsevier BV
发表日期
2020-11-04
DOI
10.1016/j.ejor.2020.10.042

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