AI-powered chatbot communication with customers: Dialogic interactions, satisfaction, engagement, and customer behavior
出版年份 2022 全文链接
标题
AI-powered chatbot communication with customers: Dialogic interactions, satisfaction, engagement, and customer behavior
作者
关键词
Dialogic chatbot communication, Engagement-facilitating AI technologies, Chatbot use satisfaction, Social media engagement, Purchase intention, Price premium
出版物
COMPUTERS IN HUMAN BEHAVIOR
Volume -, Issue -, Pages 107329
出版商
Elsevier BV
发表日期
2022-05-12
DOI
10.1016/j.chb.2022.107329
参考文献
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