Early mover advantage in e-commerce platforms with low entry barriers: The role of customer relationship management capabilities

出版年份 2016 全文链接

标题

作者

关键词

E-tailer, E-commerce platform, Early mover advantage, Customer relationship management (CRM) capability, Market performance

出版物

Volume 53, Issue 2, Pages 197-206

出版商

Elsevier BV

发表日期

2015-10-18

DOI

10.1016/j.im.2015.09.011

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