Voice Assistant vs. Chatbot – Examining the Fit Between Conversational Agents’ Interaction Modalities and Information Search Tasks
出版年份 2021 全文链接
标题
Voice Assistant vs. Chatbot – Examining the Fit Between Conversational Agents’ Interaction Modalities and Information Search Tasks
作者
关键词
-
出版物
INFORMATION SYSTEMS FRONTIERS
Volume -, Issue -, Pages -
出版商
Springer Science and Business Media LLC
发表日期
2021-12-10
DOI
10.1007/s10796-021-10226-5
参考文献
相关参考文献
注意:仅列出部分参考文献,下载原文获取全部文献信息。- Understanding automated conversational agent as a decision aid: matching agent's conversation with customer's shopping task
- (2021) Jengchung Victor Chen et al. Internet Research
- Cognitive Chatbot for Personalised Contextual Customer Service: Behind the Scene and beyond the Hype
- (2021) Rajat Kumar Behera et al. INFORMATION SYSTEMS FRONTIERS
- Artificial Intelligence and Business Value: a Literature Review
- (2021) Ida Merete Enholm et al. INFORMATION SYSTEMS FRONTIERS
- Exploring consumers' response to text-based chatbots in e-commerce: the moderating role of task complexity and chatbot disclosure
- (2021) Xusen Cheng et al. Internet Research
- Trust me, I'm a bot – repercussions of chatbot disclosure in different service frontline settings
- (2021) Nika Mozafari et al. Journal of Service Management
- Enablers and Inhibitors of AI-Powered Voice Assistants: A Dual-Factor Approach by Integrating the Status Quo Bias and Technology Acceptance Model
- (2021) Janarthanan Balakrishnan et al. INFORMATION SYSTEMS FRONTIERS
- An Empirical Assessment of Service Quality, Service Consumption Experience and Relational Exchange in Electronic Mediated Environment (EME)
- (2019) Hua Dai et al. INFORMATION SYSTEMS FRONTIERS
- Examining the impacts of mental workload and task-technology fit on user acceptance of the social media search system
- (2018) Yan Dang et al. INFORMATION SYSTEMS FRONTIERS
- Taking “Fun and Games” Seriously: Proposing the Hedonic-Motivation System Adoption Model (HMSAM)
- (2018) Paul Lowry et al. Journal of the Association for Information Systems
- Peas and carrots just because they are green? Operational fit between green supply chain management and green information system
- (2016) Zhaojun Yang et al. INFORMATION SYSTEMS FRONTIERS
- The benefit of being physically present: A survey of experimental works comparing copresent robots, telepresent robots and virtual agents
- (2015) Jamy Li INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES
- Proposing the Multimotive Information Systems Continuance Model (MISC) to Better Explain End-User System Evaluations and Continuance Intentions
- (2015) Paul Lowry et al. Journal of the Association for Information Systems
- Advances in natural language processing
- (2015) J. Hirschberg et al. SCIENCE
- Deep Neural Networks for Acoustic Modeling in Speech Recognition: The Shared Views of Four Research Groups
- (2012) Geoffrey Hinton et al. IEEE SIGNAL PROCESSING MAGAZINE
- Factors influencing consumption experience of mobile commerce
- (2012) Min Li et al. Internet Research
Publish scientific posters with Peeref
Peeref publishes scientific posters from all research disciplines. Our Diamond Open Access policy means free access to content and no publication fees for authors.
Learn MoreAdd your recorded webinar
Do you already have a recorded webinar? Grow your audience and get more views by easily listing your recording on Peeref.
Upload Now