Exploring consumers' response to text-based chatbots in e-commerce: the moderating role of task complexity and chatbot disclosure

标题
Exploring consumers' response to text-based chatbots in e-commerce: the moderating role of task complexity and chatbot disclosure
作者
关键词
-
出版物
Internet Research
Volume ahead-of-print, Issue ahead-of-print, Pages -
出版商
Emerald
发表日期
2021-07-09
DOI
10.1108/intr-08-2020-0460

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