Hotel frontline service employees’ creativity and customer-oriented boundary-spanning behaviors: The effects of role stress and proactive personality

出版年份 2021 全文链接

标题

作者

关键词

Employee creativity, Role conflict, Role ambiguity, Proactive personality, Customer-oriented boundary spanning behaviors

出版物

Volume 47, Issue -, Pages 422-430

出版商

Elsevier BV

发表日期

2021-04-30

DOI

10.1016/j.jhtm.2021.04.015

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