标题
Mental models and expectation violations in conversational AI interactions
作者
关键词
Conversational AI, Chatbots, Conversational agents, Engagement
出版物
DECISION SUPPORT SYSTEMS
Volume -, Issue -, Pages 113515
出版商
Elsevier BV
发表日期
2021-02-15
DOI
10.1016/j.dss.2021.113515
参考文献
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