Utilizing the platform economy effect through EWOM: Does the platform matter?

标题
Utilizing the platform economy effect through EWOM: Does the platform matter?
作者
关键词
Platform economy, Platform, Consumer satisfaction, Online consumer reviews, Online managerial response
出版物
INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS
Volume 227, Issue -, Pages 107663
出版商
Elsevier BV
发表日期
2020-01-30
DOI
10.1016/j.ijpe.2020.107663

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