Using Kano model to differentiate between future vehicle-driving services

标题
Using Kano model to differentiate between future vehicle-driving services
作者
关键词
Kano model, Feature, Customer satisfaction, Car steering wheel, Autonomous driving
出版物
INTERNATIONAL JOURNAL OF INDUSTRIAL ERGONOMICS
Volume 69, Issue -, Pages 142-152
出版商
Elsevier BV
发表日期
2018-12-05
DOI
10.1016/j.ergon.2018.11.003

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