Overall patient satisfaction with hospitals: effects of patient-reported experiences and fulfilment of expectations

标题
Overall patient satisfaction with hospitals: effects of patient-reported experiences and fulfilment of expectations
作者
关键词
-
出版物
BMJ Quality & Safety
Volume 21, Issue 1, Pages 39-46
出版商
BMJ
发表日期
2011-08-27
DOI
10.1136/bmjqs-2011-000137

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