Do Incumbents Improve Service Quality in Response to Entry? Evidence from Airlines' On-Time Performance

标题
Do Incumbents Improve Service Quality in Response to Entry? Evidence from Airlines' On-Time Performance
作者
关键词
-
出版物
MANAGEMENT SCIENCE
Volume 61, Issue 2, Pages 372-390
出版商
Institute for Operations Research and the Management Sciences (INFORMS)
发表日期
2014-07-18
DOI
10.1287/mnsc.2014.1918

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