The acceptance and use of customer relationship management (CRM) systems: An empirical study of distribution service industry in Taiwan

标题
The acceptance and use of customer relationship management (CRM) systems: An empirical study of distribution service industry in Taiwan
作者
关键词
-
出版物
EXPERT SYSTEMS WITH APPLICATIONS
Volume 38, Issue 1, Pages 579-584
出版商
Elsevier BV
发表日期
2010-07-20
DOI
10.1016/j.eswa.2010.07.005

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