Quality assurance in plant health diagnostics - the experience of the Danish Plant Directorate

Worldwide, there is increasing focus on implementation of Quality Assurance systems (QA-systems) in plant health diagnostic laboratories. Several laboratories are in the development or implementation phase and some laboratories have gained accreditation through approval by national accreditation boards. To initiate the process of developing and implementing QA-systems, management and staff need a strong motivation factor. First, because it is a time-consuming and demanding process to go through. Second, because plant health testing does not fit very well into the QA-systems that traditionally were developed for chemical or physical testing laboratories. External pressure is often the only way to generate this motivation factor amongst staff and management to initiate the development of QA-systems. The principal motivation factor in our laboratory was a national requirement that official testing laboratories should implement QA-systems. At the Danish Plant Directorate (PD) we have gained experiences with accreditation of plant health diagnostic methods during the past 5 years. The focus of this paper is a presentation of the consequences and the practical approach to comply with the requirements of ISO 17025 in our plant health diagnostic laboratory. This includes the themes: staff competence and responsibilities, documentation and traceability, and continuous assessment and improvement of the QA-system.