期刊
COMPUTERS & INDUSTRIAL ENGINEERING
卷 66, 期 4, 页码 653-662出版社
PERGAMON-ELSEVIER SCIENCE LTD
DOI: 10.1016/j.cie.2013.09.013
关键词
Order picking; Warehousing; Learning; Forgetting; Storage assignment; Human factors
资金
- German Academic Exchange Service (DAAD)
- Natural Sciences and Engineering Research Council of Canada (NSERC)
Order picking is a time-intensive and costly logistics activity as it involves a high amount of manual work. Prior research has mostly neglected the influence of human factors on the efficiency of order picking systems. This paper develops a mathematical model that investigates the impact of learning and forgetting of a heterogeneous workforce on order picking time and, consequently, on storage assignment decisions. In particular, the paper investigates when to change a storage assignment and when to keep it if learning and forgetting occur among the members of an order picking workforce. The results show that learning and forgetting should be considered in order to achieve a proper planning of storage assignment strategies. (C) 2013 Elsevier Ltd. All rights reserved.
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