Quality and safety issues highlighted by patients in the handling of laboratory test results by general practices–a qualitative study

Slaying the dragon myth: an ethnographic study of receptionists in UK general practice

(2013) Jonathan Hammond et al.   BRITISH JOURNAL OF GENERAL PRACTICE

Seeing It from Both Sides: Do Approaches to Involving Patients in Improving Their Safety Risk Damaging the Trust between Patients and Healthcare Professionals? An Interview Study

(2013) Susan Hrisos et al.   PLoS One

Patients' willingness and ability to participate actively in the reduction of clinical errors: A systematic literature review

(2012) Carole Doherty et al.   SOCIAL SCIENCE & MEDICINE

The safety implications of missed test results for hospitalised patients: a systematic review

(2011) J. Callen et al.   BMJ Quality & Safety

Patient Safety beyond the Hospital

(2010) Tejal K. Gandhi et al.   NEW ENGLAND JOURNAL OF MEDICINE

Review: Engaging Patients as Vigilant Partners in Safety

(2009) David L. B. Schwappach   MEDICAL CARE RESEARCH AND REVIEW

Testing process errors and their harms and consequences reported from family medicine practices: a study of the American Academy of Family Physicians National Research Network

(2008) J Hickner et al.   QUALITY & SAFETY IN HEALTH CARE