期刊
QUALITY MANAGEMENT IN HEALTH CARE
卷 27, 期 2, 页码 87-92出版社
LIPPINCOTT WILLIAMS & WILKINS
DOI: 10.1097/QMH.0000000000000164
关键词
coaching; education; interprofessional; quality improvement
资金
- VA Quality Scholars program
- Geriatric Research, Education & Clinical Center, Tennessee Valley Healthcare System
- Greater Los Angeles VA Medical Center
Despite the increase in quality improvement (QI) education both in practice and in health professions' education, gaps exist in the usefulness and success of QI projects. Barriers to successful QI are a result of delays in implementation, teamwork issues, and lack of QI knowledge. These barriers can be addressed using a QI Coach. A QI Coach is an expert in QI principles who has excellent communication and collaboration skills, and is experienced with organizational policies. The purpose of this article is to (a) describe the VA Quality Scholars (VAQS) QI Coach Model that includes the role of a coach and effective coaching strategies and (b) discuss lessons learned from the application of the VAQS QI Coach Model. The QI Coach facilitates success by providing novice QI teams with practical skills, encouragement, and support.
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