Article
Computer Science, Information Systems
Yuanyuan Zeng, Shujie Zhou, Kai Xiang
Summary: This article proposes an Online to Offline Interaction based Dilated Casual Convolutional Neural Network framework (O2O-DCNN) for urban crowd flow prediction. The framework considers both online attention behavior and offline crowd shift factors to capture the dependence between them and make accurate predictions. Through comparisons with other baselines, the framework is shown to have better accuracy.
IEEE TRANSACTIONS ON SERVICES COMPUTING
(2022)
Article
Social Sciences, Interdisciplinary
Hyoung Yong Choi, Sang Soo Kim
Summary: This study examines the impact of confirmation of expectations through offline experiences on satisfaction with O2O apps, using data from consumers of the O2O app Kakao Hair in South Korea. The findings indicate that confirmation of expectations affects O2O app satisfaction both directly and indirectly.
Review
Green & Sustainable Science & Technology
Pinyi Yao, Syuhaily Osman, Mohamad Fazli Sabri, Norzalina Zainudin
Summary: This review paper synthesizes literature on O2O commerce from 2015 to April 2022, focusing on consumer behavior. The quantitative and qualitative analyses reveal the research trends of O2O commerce and eight main factors influencing consumer behavior.
Article
Economics
Morgan Mouton, Ryan Burns
Summary: The article explores the political-economic relations between digital technologies and everyday urban life in smart cities, introducing the concepts of digital colonialism and digital neo-colonialism along with their differences. It also examines the need for different political strategies and resistance methods against digital neo-colonialism, advocating for a collective, structural shift in how data and digital technologies are used in the smart city.
Article
Business
Biswajit Sarkar, Bikash Koli Dey
Summary: Customer satisfaction is crucial for convenient and profitable retailing. Retailers establish customer care to provide the best service to consumers, and this study shows the impact of customer care service on offline-to-online retailing strategy. Numerical results demonstrate that customer care support, advertisement, and home delivery strategy contribute significantly to increasing profits in the retail industry.
JOURNAL OF RETAILING AND CONSUMER SERVICES
(2023)
Article
Engineering, Electrical & Electronic
Ertem Esiner, Utku Tefek, Hasan S. M. Erol, Daisuke Mashima, Binbin Chen, Yih-Chun Hu, Zbigniew Kalbarczyk, David M. Nicol
Summary: This paper introduces a new digital signature model that aims to provide key properties of digital signatures while meeting delay requirements and avoiding regression. The concept of Less-online/More-offline Signatures (LoMoS) is proposed to achieve minimal delay and high throughput.
IEEE TRANSACTIONS ON SMART GRID
(2022)
Article
Computer Science, Interdisciplinary Applications
Mahsa Noori-daryan, Ata Allah Taleizadeh, Uwe Aickelin
Summary: Closed-loop supply chain is gaining popularity as more and more companies implement sustainable practices to reduce waste and environmental impact. This article focuses on the optimization of pricing and decision-making in a closed-loop supply chain using a two-period model. The researchers propose a mathematical model to determine optimal pricing, collection rate, and remanufacturing decisions in order to maximize the overall profit of the system. The results of the study show that the proposed model can effectively optimize pricing and decision-making in a closed-loop supply chain, leading to increased profitability and sustainability.
COMPUTERS & INDUSTRIAL ENGINEERING
(2023)
Article
Urban Studies
Fei Ye, Yingying Chen, Lixu Li, Yina Li, Ying Yin
Summary: This study develops a new smart city index system that includes digital infrastructure, smart living, and digital economy dimensions. The objective evaluation process combines the Shannon entropy weighting method with three multi-criteria decision-making methods. Analysis of data from nine cities in the Pearl River Delta region shows that digital infrastructure is the most important indicator, followed by digital economy and smart life. The findings enrich the components and evaluation methods of the smart city index system and provide guidance for decision-makers in formulating smart city construction plans.
Article
Green & Sustainable Science & Technology
Xiongfei Guo, Wenhao Liu, Tinglong Zhang
Summary: This research examines the impact of O2O modes on retailer profit and finds that increasing customer service utility can improve the probability of O2O mode enhancing retailer profit, especially when service costs and delivery costs are relatively large or small simultaneously.
ENVIRONMENT DEVELOPMENT AND SUSTAINABILITY
(2022)
Article
Business
Philip Tin Yun Lee, E. Feiyu, Michael Chau
Summary: This paper proposes an approach of definition development to distinguish O2O from other business models and evaluate its adoption from both practical and theoretical perspectives. The proposed approach generates a distinctive definition of O2O with important analytical dimensions and contributes to the accumulation of coherent knowledge of O2O.
Article
Environmental Sciences
Xingan Wang, Min Zhong
Summary: This study examines the impact of digital economy on carbon emission intensity using urban panel data in China from 2000 to 2019. Results show that the development of digital economy contributes to reducing carbon emission intensity, especially in smart city construction, non-resource-based cities, and environment protection-focused cities. Mechanism analysis reveals that the digital economy promotes industrial upgrading, energy efficiency, environmental regulation, and emission reduction. Further analysis demonstrates the spatial and temporal changes in the influence.
ENVIRONMENTAL SCIENCE AND POLLUTION RESEARCH
(2023)
Article
Geography
Lingling Li, Donggen Wang
Summary: The study found that both home and workplace food environments have a significant impact on using O2O food delivery services, with the home environment being more influential. In Shanghai, the availability and accessibility of healthy food in residential neighborhoods significantly reduce the likelihood of using O2O food delivery services. Lack of healthy food choices and being located in the suburb are the main reasons for O2O food delivery service consumption at workplaces.
Article
Operations Research & Management Science
Deqing Ma, Jinsong Hu, Weihao Wang
Summary: This study examines the impact of behavioral factors on supply chain members in a product-service supply chain and analyzes the performance under different decision-making patterns within the O2O framework using a differential game model. The results indicate that reciprocal altruism can enhance supply chain performance, while consumer reference effects and channel preference affect strategies and performance.
ANNALS OF OPERATIONS RESEARCH
(2021)
Review
Business
He Wan, Maggie Qiuzhu Mei, Jie Yan, Jie Xiong, Le Wang
Summary: Online customer reviews are crucial for O2O commerce, but negative reviews can be detrimental to business performance. This study found that apologizing to customers can increase their trust, leading to higher purchase and recommendation intentions. However, it was also found that the reduced perceived risk caused by apology only affects recommendation intention, not purchase intention.
ELECTRONIC COMMERCE RESEARCH AND APPLICATIONS
(2023)
Article
Nutrition & Dietetics
Xueyin Zhao, Wenhui Lin, Shuyi Cen, Haoyu Zhu, Meng Duan, Wei Li, Shankuan Zhu
Summary: This study examines the evolution of the O2O food delivery industry in China from 2017 to 2019, highlighting the issues faced in the early stages and potential solutions. The industry's focus has shifted from quantity to quality, and further research is needed to understand its economic, behavioral, and health impacts.
EUROPEAN JOURNAL OF CLINICAL NUTRITION
(2021)
Article
Engineering, Industrial
Feng Li
Article
Computer Science, Artificial Intelligence
Victoria J. Hodge, Nick Sephton, Sam Devlin, Peter Cowling, Nikolaos Goumagias, Jianhua Shao, Kieran Purvis, Ignazio Cabras, Kiran J. Fernandes, Feng Li
IEEE TRANSACTIONS ON GAMES
(2019)
Article
Business
Paolo Aversa, Emanuele Bianchi, Loris Gaio, Alberto Nucciarelli
Summary: This study qualitatively investigates the influence of the town of Arco, Italy, and its periodic event "RockMaster" on the emergence of the global sport climbing industry. The concept of "catalyzing places" is proposed, which supports industry emergence and growth through ongoing and cyclical forces. The study contributes to research on industry emergence, new practices, and user entrepreneurship.
ACADEMY OF MANAGEMENT JOURNAL
(2022)
Article
Business
Feng Li
Summary: This study examines the platform competition between American and Chinese digital platforms in China, finding that some Chinese platforms have been able to compete successfully with American platforms by leveraging their institutional advantages. The study introduces a new dynamic equilibrium model of platform competition - 'the spiral model' - which highlights a trajectory different from dominant models of change in the literature.
BRITISH JOURNAL OF MANAGEMENT
(2022)
Article
Business
Nikolaos Goumagias, Kiran Jude Fernandes, Alberto Nucciarelli, Feng Li
Summary: The process of resource reconfiguration in response to environmental changes is challenging and can often fail. However, in this paper, we argue that path dependency, rather than being solely restrictive, can actually help in identifying the paths of least resistance and improving strategic planning. We provide empirical evidence from the digital games industry to support our argument.
JOURNAL OF BUSINESS RESEARCH
(2022)
Article
Business
Sukrit Vinayavekhin, Feng Li, Aneesh Banerjee, Andrea Caputo
Summary: To better understand the field of sustainability, we created a comprehensive knowledge map using citation-based clustering and text mining techniques to analyze 25,737 sustainability-related papers across 22 academic disciplines. We identified 23 research streams, with corporate social responsibility, operations & supply chain, and tourism being the top three. Each research stream varies in terms of definition coverage, levels of analysis, interdisciplinary connections, and their relationship to the United Nations' Sustainable Development Goals. Our findings suggest a need for more interdisciplinary collaboration and propose four research directions to achieve this.
BUSINESS STRATEGY AND THE ENVIRONMENT
(2023)
Article
Management
Canan Kocabasoglu-Hillmer, Sinead Roden, Evelyne Vanpoucke, Byung-Gak Son, Marianne W. Lewis
Summary: Supply chains face multiple tensions, some of which are paradoxical. This article focuses on the tension between change and stability in upstream supply chains after radical innovation, discussing how paradox theory can help firms manage this pressing issue. The article also suggests future research opportunities for investigating other persistent tensions in upstream supply chains using paradox theory. Overall, the article aims to encourage new studies in this area ripe for research.
JOURNAL OF SUPPLY CHAIN MANAGEMENT
(2023)
Article
Business
Xiaohui Shi, Feng Li, Pattarin Chumnumpan
Summary: This study explores the emergence and development of innovation platforms in nascent industries, using the example of the U.K.'s TRTG industry. Four key capabilities – innovation leverage, market exploration, quality control, and appropriation – are identified as crucial for successful platform development. The article also discusses how firms can redefine their boundaries to deploy these capabilities effectively.
JOURNAL OF MANAGEMENT
(2021)
Article
Management
Feng Li
INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT
(2020)
Review
Business
Xiaohui Shi, Feng Li, Pattarin Chumnumpan
EUROPEAN JOURNAL OF MARKETING
(2020)
Article
Management
Feng Li
ACADEMY OF MANAGEMENT DISCOVERIES
(2019)
Article
Management
Chris Storey, Canan Kocabasoglu-Hillmer, Sinead Roden, Ko de Ruyter
INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT
(2018)
Article
Business
Festus Oluseyi Oderanti, Feng Li
PSYCHOLOGY & MARKETING
(2018)
Article
Business
Alberto Nucciarelli, Feng Li, Kiran J. Fernandes, Nikolaos Goumagias, Ignazio Cabras, Sam Devlin, Daniel Kudenko, Peter Cowling
JOURNAL OF BUSINESS RESEARCH
(2017)
Article
Management
Zilia Iskoujina, Malgorzata Ciesielska, Joanne Roberts, Feng Li
JOURNAL OF ORGANIZATIONAL CHANGE MANAGEMENT
(2017)