Fluidity and the customer experience in digital platform ecosystems

Idea Generation for New Service Development (NSD): Harnessing the Power of Social Media Platforms

(2022) Neeraj Pandey et al.   Multidisciplinary Business Review

Metaverse beyond the hype: Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy

(2022) Yogesh K. Dwivedi et al.   INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT

Corporate Digital Responsibility in Service Firms and Their Ecosystems

(2022) Jochen Wirtz et al.   JOURNAL OF SERVICE RESEARCH

Platform-based customer agility: An integrated framework of information management structure, capability, and culture

(2021) Pei-Ying Huang et al.   INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT

Covid‐19 pandemic and consumer‐employee‐organization wellbeing: A dynamic capability theory approach

(2021) Preeti Nayal et al.   JOURNAL OF CONSUMER AFFAIRS

Information management can’t be all fun and games, can it? How gamified experiences foster information exchange in multi-actor service ecosystems

(2021) Patrick Weretecki et al.   INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT

Continual usage intention of platform-based governance services: A study from an emerging economy

(2021) Parijat Upadhyay et al.   GOVERNMENT INFORMATION QUARTERLY

Setting the future of digital and social media marketing research: Perspectives and research propositions

(2020) Yogesh K. Dwivedi et al.   INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT

The Ecosystem of Software Platform: A Study of Asymmetric Cross-Side Network Effects and Platform Governance

(2018) Peijian Song et al.   MIS QUARTERLY

How Do Mobile ICTs Enable Organizational Fluidity: Toward a Theoretical Framework

(2017) Sutirtha Chatterjee et al.   INFORMATION & MANAGEMENT

Investigating User Resistance to Information Systems Implementation: A Status Quo Bias Perspective

(2017) Kim et al.   MIS QUARTERLY

Industry Platforms and Ecosystem Innovation

(2013) Annabelle Gawer et al.   JOURNAL OF PRODUCT INNOVATION MANAGEMENT

Identifying Formal and Informal Influence in Technology Adoption with Network Externalities

(2008) Catherine Tucker   MANAGEMENT SCIENCE