From High Bar to Uneven Bars: The Impact of Information Granularity in Quality Certification

Reciprocity and Unveiling in Two-Sided Reputation Systems: Evidence from an Experiment on Airbnb

(2021) Andrey Fradkin et al.   MARKETING SCIENCE

Steering in Online Markets: The Role of Platform Incentives and Credibility

(2020) Moshe A. Barach et al.   MANAGEMENT SCIENCE

Value of High-Quality Logistics: Evidence from a Clash Between SF Express and Alibaba

(2019) Ruomeng Cui et al.   MANAGEMENT SCIENCE

Reputation and Regulations: Evidence from eBay

(2016) Xiang Hui et al.   MANAGEMENT SCIENCE

Fake It Till You Make It: Reputation, Competition, and Yelp Review Fraud

(2016) Michael Luca et al.   MANAGEMENT SCIENCE

Engineering Trust: Reciprocity in the Production of Reputation Information

(2012) Gary Bolton et al.   MANAGEMENT SCIENCE

The Sound of Silence in Online Feedback: Estimating Trading Risks in the Presence of Reporting Bias

(2007) Chrysanthos Dellarocas et al.   MANAGEMENT SCIENCE