User interactions with chatbot interfaces vs. Menu-based interfaces: An empirical study

标题
User interactions with chatbot interfaces vs. Menu-based interfaces: An empirical study
作者
关键词
Chatbot, Conversational agent, Human-computer interaction, User satisfaction, Self-determination theory
出版物
COMPUTERS IN HUMAN BEHAVIOR
Volume 128, Issue -, Pages 107093
出版商
Elsevier BV
发表日期
2021-11-12
DOI
10.1016/j.chb.2021.107093

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