4.2 Article

Drivers of consumers' panic purchase behaviour in the Covid-19 crisis: validation of an affective and cognitive channel model

期刊

JOURNAL OF MARKETING MANAGEMENT
卷 37, 期 17-18, 页码 1712-1735

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ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD
DOI: 10.1080/0267257X.2021.1997290

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Consumer psychology; retailing; cross-sectional study; questionnaire; structural equation modelling (SEM); panic buying; Covid-19

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The model of panic buying behaviour was tested on a sample of German consumers during the first phase of the Covid-19 crisis, showing that cognitive constructs have a stronger influence on panic buying than affective constructs.
We test a model of panic buying behaviour. The model includes an affective and a cognitive effect channel to explain panic buying. The model is validated based on a sample of German consumers collected during the first phase of the Covid-19 crisis. The results show that panic buying is more strongly influenced by cognitive constructs (e.g. norms) than by an affective construct (i.e. negative emotions) and its successors.

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