Voices that Care Differently: Understanding the Effectiveness of a Conversational Agent with an Alternative Empathy Orientation and Emotional Expressivity in Mitigating Verbal Abuse

Using Facial Expressiveness of a Virtual Agent to Induce Empathy in Users

(2021) Anne-Sophie Milcent et al.   INTERNATIONAL JOURNAL OF HUMAN-COMPUTER INTERACTION

A Taxonomy of Social Cues for Conversational Agents

(2019) Jasper Feine et al.   INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES

In the shades of the uncanny valley: An experimental study of human–chatbot interaction

(2018) Leon Ciechanowski et al.   Future Generation Computer Systems-The International Journal of eScience

Designing emotional support messages tailored to stressors

(2017) Peter Kindness et al.   INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES

Empathy for Artificial Agents

(2014) Achim Stephan   International Journal of Social Robotics

Empathic Robots for Long-term Interaction

(2014) Iolanda Leite et al.   International Journal of Social Robotics

Gender affordances of conversational agents

(2012) Sheryl Brahnam et al.   INTERACTING WITH COMPUTERS

Measurement Equivalence of the Wong and Law Emotional Intelligence Scale Across Self and Other Ratings

(2010) Nele Libbrecht et al.   EDUCATIONAL AND PSYCHOLOGICAL MEASUREMENT

I hate you! Disinhibition with virtual partners

(2008) Antonella De Angeli et al.   INTERACTING WITH COMPUTERS

When sex, drugs, and violence enter the classroom: Conversations between adolescents and a female pedagogical agent

(2008) George Veletsianos et al.   INTERACTING WITH COMPUTERS

Sometimes it’s hard to be a robot: A call for action on the ethics of abusing artificial agents

(2008) Blay Whitby   INTERACTING WITH COMPUTERS